Senior Account Manager


This role requires someone who can lead, motivate and organise a team, enhance cross team cooperation and think strategically to innovate and drive products and maximise revenue


Senior Account Manager

Job Title:                              Medical Account Executive
Reporting to:                     Senior Account Manager
Department:                      Medical Sales

The Job

  • Account Executive - This role requires someone who is energetic, persistent, who has strong communication skills and who has natural sales ability
  • The individual must be able to take direction, think on their feet and have a strong personal drive/desire to succeed
  • There will be a high level of telephone activity to develop and convert the sales pipeline. The job holder will be comfortable in dealing with customers at C – level.

Key Responsibilities

  • Follow up predominately pre-qualified leads, but also business develop own leads as well as ensuring understanding of prospect and products, services and competitors.
  • Responsibility for building relationships with customers to convert qualified leads into sales
  • Matching client’s specific needs with Touch’s range of products and services
  • Ensuring the database is updated professionally with new leads, key conversation summaries and other qualified information
  • Ensuring appropriate follow-up on all sales leads and enquiries
  • Keep up to date with current news affairs and topics related to industry to ensure an understanding of current industry trends, developments and issues
  • To accurately identify and target via telephone calls the key decision maker within a qualified company and speak professionally and with enthusiasm regarding the product. 
  • To work with sales management in putting together an appropriate sales proposition and presenting this accurately to decision makers
  • Keep accurate records of all clients information on CRM to assist the account management team in their daily tasks
  • Provide management with a report, detailing pipelines, ‘hot’ business and expected weekly revenues
  • Send clients relevant information needed including all terms and conditions within company guidelines to secure a potential sales
  • Ensure all targets (personal and company) are regularly met and any problems or issues are identified with an appropriate action plan in place to resolve issues
  • Protect the integrity of the product through discounting only within company guidelines and presenting products in a professional and ethical manner at all times
  • You will be required to participate in training and development initiatives to improve your personal development
  • Identify own developmental needs and work with HR and management in putting appropriate development plans in place

Key Performance Indicators:

The performance and success criteria for this position will be based on Key Performance Indicators (KPI’s) and revenue generation. The KPI’s would typically be:

  • Call rates to be on average a minimum of 60 a day
  • Minimum of 6 pitches a day
  • Minimum of £10,000 per month

Qualification/experience/skills:

  • Educated to degree level
  • Target Driven
  • Good communication skills
  • Ambitious
  • Driven
  • Outgoing
  • Self motivated
  • Passionate
  • Accountable 
  • Persuasiveness
  • Stress tolerance
  • Integrity

Excellent training will be provided